![]() ![]() Under the orange bumper on LaCie Rugged drives.By scanning the QR code on the drive's label.On the printed insert in the box with your Seagate Secure compatible device.If you know your current password, you can change it in Toolkit.See the Toolkit User Manual for additional information and instructions. If you've forgotten your password, you can reset it provided you previously set up a password recovery key. ![]() ![]() The password reset key feature is available in Seagate Secure version 3.0 or higher. If you previously set up a password reset key, you can use the key to reset the drive's password while preserving the data on the drive.No, a password cannot be recovered if it is forgotten, not even by Seagate or LaCie.Try entering the password with your keyboard caps lock on (as well as off), just in case it was enabled when you created the password.Ĭan Seagate or LaCie recover my password? Your Seagate Secure password is case-sensitive.Check the Toolkit User Manual for supported drives. ![]()
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